I could use some advice on payment terms

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October 14, 2021
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October 14, 2021

I could use some advice on payment terms


I think I may have made a mistake with a client and may have misspoke about accepting how the client pays us. The client says they pay net 30, which I said “shouldn’t be a problem” and I was recently informed our invoicing terms are due upon receipt. Our accounting department reminded me of this, but I am worried and nervous that this may cost me the current partnership with this particular client that I have worked very hard to keep. When the client noticed the terms on the invoice, I simply told them that I’d need to double check with accounting as I may have misspoke and apologized for any confusion. No response. We have a good relationship and the client appreciates my diligence, but remote working has left me a little isolated.

Side note: I’m feeling like I’m drowning every single day. Some days are better than others, but I’m wearing so many hats (sales, customer success, managing subcontractors, project management and also working with our product team and trying to keep the small sales team on track) that I’m feeling like I’m screwing up and not ever caught up. I’m a believer in extreme ownership and constantly trying to do my best.

Any advice would be appreciated.

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