Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They are kind, optimistic, helpful, and they take really good […]
NEW RESOURCES New-to-me, from Pratt Institute: How Mapping Relationships Between Jazz Musicians Elevates Unsung Histories. “Linked Jazz’s use of linked open data (LOD) offers a dynamic […]
Customer experience solutions are readily available these days. There are robust platforms that promise a seamless journey for your customers. There are feedback tools to help […]