Marketing
March 14, 2020
The site itself has a lightish green motif (and may have the word “tree” in it, I'm not entirely sure). It was a really clean site […]
March 14, 2020
I consistently hear from contact center professionals that attrition in 2019 is higher than ever, and many new-hire classes intended to accommodate seasonal ramps fall short […]
March 14, 2020
Some of my competitors have taken to adding keywords into their GMB name even though it isn’t the true name of their business. Seems spammy and […]
March 14, 2020
Customer lifetime value. CLV. Lifetime customer value. People call this metric by many names, but they all mean the same thing: the predicted net profit of […]
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