Marketing

March 14, 2020

Does anyone know the name of this landing page aggregator that I'm thinking of…

The site itself has a lightish green motif (and may have the word “tree” in it, I'm not entirely sure). It was a really clean site […]
March 14, 2020

3 Drivers of U.S. Contact Center Agent Attrition & 1 Cost-Effective Solution

I consistently hear from contact center professionals that attrition in 2019 is higher than ever, and many new-hire classes intended to accommodate seasonal ramps fall short […]
March 14, 2020

Opinions on keywords in GMB title

Some of my competitors have taken to adding keywords into their GMB name even though it isn’t the true name of their business. Seems spammy and […]
March 14, 2020

The Ultimate Guide to Boosting CLV With a Loyalty Program

Customer lifetime value. CLV. Lifetime customer value. People call this metric by many names, but they all mean the same thing: the predicted net profit of […]
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